Safety tips

Buying and selling safely

If you are buying

  • Inspect before you pay. Check PPE for damage and look for the safety standard marking (for example EN or ISO) on the item and its label.
  • Prefer pay on delivery or pay when you collect. Be careful with anyone who asks for money first, a deposit, or payment by Western Union or gift cards.
  • Meet in a public place in daylight, or bring someone with you.
  • Check the seller. Look at their reviews, the Verified and Phone verified badges, and how long they have been a member. Badges mean we checked one thing; they are not a guarantee.
  • If the price looks too good to be true, it usually is. Safety equipment that is fake or second-hand without a record can fail when it matters.

If you are selling

  • Use real photos of the actual item and describe its condition honestly.
  • Only claim a safety standard the item really meets. False claims get listings removed and accounts suspended.
  • Do not share your M-Pesa PIN or passwords with anyone. We will never ask for them.
  • Be wary of overpayment offers and buyers who want to move quickly to another app straight away.

See something wrong? Use the Report this listing link on any listing or contact us.