Buying
How do I contact a seller?
Open the listing and choose one of: chat on WhatsApp, call, send a message on the site, or make an offer with the price you want to pay. Replies to site messages arrive in your Messages.
How can I buy safely?
Inspect the item before you pay, ask for the safety marking (for example EN or ISO) and check it on the product, and prefer pay on delivery. Meet in a public place, and never pay in advance to someone you have not verified. We do not hold or move money between buyers and sellers, so the deal is between you and the seller. More on our safety tips page.
What do the badges mean?
Verified seller: the seller sent an identity document that our team checked. Phone verified: the seller confirmed their phone with a code sent by SMS. Top rated: five or more buyer reviews averaging at least 4.5. Featured: the seller paid to show this listing first. A badge helps, but it is not a guarantee. Always inspect before you pay.
Can I be told when something I want appears?
Yes. On Browse choose your filters and press Save this search to get an email when new matching listings appear. Tap the heart on a listing to save it, and you will get an email if the price drops. Cannot find what you need? Post it on the Wanted board and sellers will contact you.
How do I report a problem?
Use Report this listing on any listing, or Report this conversation and Block this member inside a chat. Our moderators review reports.
Selling
How do I post a listing?
Create an account, confirm your email, then go to Post a listing. Add one to five clear photos, a title, a description with sizes and standards, a price, your town and your WhatsApp number. New listings may be checked before they go live.
How long does a listing stay up?
A listing stays live for 60 days. We email you before it ends, and you can renew it in My listings. Please mark an item as sold as soon as it is gone, so buyers do not waste time.
How many listings can I have?
There is no limit on active listings.
How do I get more people to see my listing?
Free ways that work: add several clear photos, write a full description (the quality score in My listings shows what to improve), answer messages quickly, and set up your quick replies.
How do I pay, and do I get a receipt?
Paid features are not switched on yet.
How do I get the Verified seller badge?
In My listings open Get the Verified seller badge and send a photo of your ID document. Only our administrators see it, and it is deleted as soon as we have decided. Verified sellers show a badge on every listing.
Why was my listing held or refused?
Some listings wait for a moderator, for example from new accounts, or when the text, phone number, photos or price look like a duplicate or a scam. You will get an email when it is approved or if something needs to change.
Your account
How do I see or delete my personal data?
You can ask for a copy of your data or for it to be erased through our contact form. See our privacy policy for what we keep and why.
I forgot my password or did not get the confirmation email.
Use Lost your password? on the login page. If the confirmation email does not arrive, check your spam folder, then use Resend on the page that asked you to confirm.
I need more help.
Send us a message on the contact page and we will reply by email.